I have a theory that much recent tech development and innovation over the last decade or so has an unspoken overarching agenda. It has been about creating the possibility of a world with less human interaction. This tendency is, I suspect, not a bug—it’s a feature. We might think Amazon was about making books available to us that we couldn’t find locally—and it was, and what a brilliant idea—but maybe it was also just as much about eliminating human contact.  –David Byrne